Effective date: August 11, 2026
Privacy Policy
This Privacy Policy explains how First Class Turf Houston collects, uses, shares, and protects information when you visit our websites, interact with our online advertising, call us, or request an estimate.
Information we collect
When you request an estimate or contact us, we may collect your name, phone number, email address, service interest, project details, and the page or advertisement that brought you to us. We may also collect limited technical and usage information, such as browser type, device information, IP address, page interactions, referring URL, and approximate location derived from IP address.
Online advertising, analytics, and measurement
We may use advertising and measurement technologies, including cookies, pixels, tags, or similar tools, to understand how visitors use our pages, measure advertising results, prevent fraud, and make advertising more relevant. These technologies may record information about ad clicks, page views, form activity, and device or browser characteristics. You can manage certain cookies through your browser settings and may have additional choices offered by the advertising platforms you use.
How we use information
We use information to respond to your request, prepare estimates, schedule consultations, provide service, communicate about projects, maintain our records, improve our websites and advertising, protect our business, and comply with legal obligations. We do not sell personal information for money. We may share information with service providers that help us operate our website, customer relationship management system, analytics, advertising measurement, communications, and business operations.
SMS and email communications
If you affirmatively consent through our form, we may send SMS and email communications at the contact information you provide. Messages may include appointment reminders, service updates, and promotional offers. Message frequency varies, and message and data rates may apply. Reply STOP to a text message to opt out of SMS messages. Reply HELP for help. Your consent is not a condition of purchase.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this Policy, including service, recordkeeping, compliance, dispute resolution, and security needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Your choices and rights
You may request to update or correct contact information, opt out of promotional email using the unsubscribe link where available, or opt out of SMS by replying STOP. Depending on your location, you may have additional privacy rights. To make a request, call us at 713-282-8368 and identify the nature of your request.
Children’s privacy
Our services and advertising are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes and contact
We may update this Policy from time to time and will post the revised version on this page with an updated effective date. For questions about this Policy, please call 713-282-8368.